Billing Policy

Billing Policy


PsychCare Services is a private Youth Mental Health practice that provides a high quality diagnostic assessments and offer treatment recommendations for young people with Developmental and Mental Health Disorders.

Our aim is to support the community access affordable and timely appointments.

Medicare Eligible Routine Services are Bulk Billed

We are proud to currently offer bulk billing (no gap) for routine Medicare eligible appointments. Bulk bill patients will have no “out-of-pocket” costs to pay on the day of their appointment.

Private Appointments

A limited number of private appointments may be available from time to time. These are usually over the weekend and are there to enable early access, more personal choice for day and time, to obtain a non-standard appointment combination or a longer than standard appointment duration. Patients have the choice at the time of booking if they would like a private appointment. A gap fee is charged for these appointments.

What is a Gap Fee?

A gap fee is the difference between the fee we charge for our private appointments and the Medicare Rebate. The gap fee varies based on the type of appointment. The gap fee will be communicated at the time of booking.

How do I pay my account?

No “out-of-pocket” payment is required for bulk billed no-gap services. Payment for private appointments is required on the day and we accept online credit card payments.